VUUR Systems LTD respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or enquire about our services.
Last updated: 24 October 2026
When you contact VUUR Systems LTD or submit an enquiry through our website, we may collect:
Your name
Your email address
Your telephone number
Your business name
Information about your business and the services you are interested in
Any additional information you choose to provide
We may also collect limited technical information through website functionality, such as information needed to operate and secure our website.
We use your personal information to:
Respond to enquiries and communicate with you
Discuss and provide our services
Prepare quotations and proposals
Manage customer relationships
Provide customer support
Maintain and improve our business operations
Meet applicable legal obligations
We do not use your contact details to send unrelated marketing communications without an appropriate lawful basis.
Under UK data protection law, we process personal information where we have a valid lawful basis, which may include:
Taking steps at your request before entering into a contract
Fulfilling a contract with you
Our legitimate interests in responding to enquiries and operating our business
Complying with legal obligations
Your consent, where required
We use business systems and service providers to manage enquiries, customer information and communications.
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or to meet legal requirements.
We do not sell your personal information.
We may share information with trusted service providers that support our website, communications, hosting and customer-management systems.
These providers may process information on our behalf where necessary to deliver our services.
Where personal information is transferred outside the UK, we aim to ensure appropriate data protection safeguards are in place.
Under UK data protection law, you may have rights to:
Request access to your personal information
Ask us to correct inaccurate information
Request deletion of your information in certain circumstances
Object to certain uses of your information
Request restrictions on processing
Request transfer of your information where applicable
Withdraw consent where processing relies on consent
You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).
Our website may use cookies or similar technologies to support essential website functionality.
If we introduce optional analytics, advertising or tracking cookies, we will provide appropriate information and consent controls where required.
We may update this Privacy Policy to reflect changes in our services, systems or legal obligations.
Any updated version will be published on this page with a revised date.
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
VUUR Systems LTD
Edinburgh, Scotland, United Kingdom
Email: [email protected]